Removalist Adelaide | City to Country Removals | Furniture Removalist Adelaide

Proudly South Australian Owned & Operated.

Call us Now! 0413 237 231

City to Country within SA, we’ll help you get a move on!

CUSTOMER FEEDBACK

Whether it’s a shift of location or storage for your valuable goods; we can help!

CUSTOMER FEEDBACK

As a valued client of AR Removals it would be greatly appreciated if you could answer a few questions in relation to the standard of service you experienced with our company. Please answer honestly as your feedback is important in assisting our company to strive toward continuous improvement with our aim to deliver the absolute best CUSTOMER SERVICE in our market.

***1-5 Ratings 1 being Poor 5 being Excellent***

Name: Not Available
1. How did you find us, ie. on line, referal, etc? Great
2. How would you rate the assistance, knowledge & ongoing communication provided by our Customer Service Department over the Phone? Please Rate 1 -5 (5)
3. How would you rate our staff?s punctuality & presentation? Please Rate 1 -5 (5)
4. How would you rate our professionalism & work ethic? Please Rate 1 -5 (5)
5. Would you use our company again & refer us to Friends/Family. Yes or No (Yes)
6. If any what areas of improvement do you think we could make to provide a better service? We found the service very helpful & friendly and we would recommend to family & friends & workmates.

Name: Not Available
1. How did you find us, ie. on line, referal, etc? On-line but am a previous customer.
2. How would you rate the assistance, knowledge & ongoing communication provided by our Customer Service Department over the Phone? Please Rate 1 -5 (5)
3. How would you rate our staff?s punctuality & presentation? Please Rate 1 -5 (5)
4. How would you rate our professionalism & work ethic? Please Rate 1 -5 (5)
5. Would you use our company again & refer us to Friends/Family. Yes or No (Yes)
6. If any what areas of improvement do you think we could make to provide a better service? Can’t think of anything. You staff covered the most important aspects of customer service: responsiveness, punctuality, efficient, courteous, careful with our items.

Name: Nick Penprase
1. How did you find us, ie. on line, referal, etc? Service Seeking.com.au
2. How would you rate the assistance, knowledge & ongoing communication provided by our Customer Service Department over the Phone? Please Rate 1 -5 (5)
3. How would you rate our staff?s punctuality & presentation? Please Rate 1 -5 (5)
4. How would you rate our professionalism & work ethic? Please Rate 1 -5 (5)
5. Would you use our company again & refer us to Friends/Family. Yes or No (Yes)
6. If any what areas of improvement do you think we could make to provide a better service? The guys were very professional & efficient & polite. I will definitely use AR Removals again.

Name: Jackie Mackenzie
1. How did you find us, ie. on line, referal, etc? Google search on-line
2. How would you rate the assistance, knowledge & ongoing communication provided by our Customer Service Department over the Phone? Please Rate 1 -5 (5)
3. How would you rate our staff?s punctuality & presentation? Please Rate 1 -5 (5)
4. How would you rate our professionalism & work ethic? Please Rate 1 -5 (5)
5. Would you use our company again & refer us to Friends/Family. Yes or No (Yes)
6. If any what areas of improvement do you think we could make to provide a better service? Nothing to suggest.

Name: Renee Possingham
1. How did you find us, ie. on line, referal, etc? Referal from friend
2. How would you rate the assistance, knowledge & ongoing communication provided by our Customer Service Department over the Phone? Please Rate 1 -5 (4)
3. How would you rate our staff?s punctuality & presentation? Please Rate 1 -5 (5)
4. How would you rate our professionalism & work ethic? Please Rate 1 -5 (5)
5. Would you use our company again & refer us to Friends/Family. Yes or No (Yes)
6. If any what areas of improvement do you think we could make to provide a better service? There are no areas of improvement that we can see. You provided us with an excellent service. Thank you for taking the stress out of moving. Everything on the day went very smoothly!

The Team at AR Removals thank you for assisting in making us the best Removalist Company we can be.

Hi Brodie,

Your service was impeccable and I’d only ever use your company for the future and you are the only company I would recommend – old school characters through and through. Krisha

Good day Brodie

I would just like to say thank you very much for the service we received, I could not have asked a better company to help with our move. I will definitely recommend your service to everyone I know. Thank you once again!!!

Regards, Carene

Hi Brodie

The guys did a fantastic job last Friday moving all of our furniture in the rain. They worked so fast and everything was great.

Kind regards, Kristen

Hi Brodie,

Just want to say a big thank you to everyone involved in my move. I think you are all fantastic and did a wonderful job. Word of mouth counts – great effort

Kind regards and sincere thanks, Suzanne

Good morning Brodie,
Re: Move on Saturday from Salisbury to Cumberland Park

My move on Saturday was brilliant. The boys were great. What started out as a rather stressful experience, ended up being a great day. Thank you for assisting me in such professional and compassionate manner. I certainly will not hesitate to recommend you to all friends and family when moving.

A big Thank you, Linda

Brodie,

You will be aware that our shift from Port Vincent to Kadina eventuated and the task emerged along the lines we had expected. Most things turned our fine. My thanks to you and to Chris for anticipating my needs and in being so flexible and adaptable. You will appreciate that moving house, especially after being in residence for over sixteen years, involves a real challenge of inertia. The realisation that a married couple gathers such a lot of stuff in that time really turns out to be a surprise too.

We could not have hoped for a more cooperative bunch than AR Removals. We were very happy with your courtesy and helpfulness.

My sincere thanks, Bill Manning

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